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09 July 2008, 02:00:06 EDT  
Lessons from salesmen and nurses

Lessons from salesmen and nurses

Anand, 7:08pm 7 December 2004

A survey of people’s beliefs of trust in real life provides important clues for similar issues in Pervasive Computing (techies don’t seem to figure in this list ;). Thinking about trust and security issues for peravsive computing, if this survey is any indication of how we trust other people (and associated devices), it seems that we tend to trust other people in relationships where quality and quantity of services rendered do not have much benefit for the provider. Towards the bottom of the list — professions that are least trusted — these professionals seem to have incentives to sell you something. I doubt that people are born a particular way; its probably a necessity or side-effect of their function. Knowledge from experience, provenance of data, and — function and ownership of device, seem to be noteworthy points for trustworthy pervasive computing.
CNN.com - Survey: Nurses tops in honesty, car salesmen last - Dec 7, 2004

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