@InBook{General_user_modeling_a_facility_to_support_intelligent_interaction,
	author = "Robert Kass and Tim Finin",
	editor = "Joseph W. Sullivan and Sherman W. Tyler",
	title = "{General user modeling: a facility to support intelligent interaction}",
	month = "May",
	year = "1991",
	note = "<a href="https://doi.org/10.1145/107215">doi.org/10.1145/107215</a>",
	pages = "111–128",
	booktitle = "Intelligent User Interfaces",
	publisher = "Addison-Wesley",
}