@Proceedings{User_centric_Smart_Services,
  author = "Karuna Pande Joshi and Yelena  Yesha and Ant  Ozok and Yaacov  Yesha",
  title = "{User-centric Smart Services}",
  month = "November",
  year = "2009",
  address = "Toronto, Canada",
  organization = "IBM",
  booktitle = "(Invited paper) in proceedings of CASCON 2009",
}