@Proceedings{User_centric_Smart_Services,
	author = "Karuna Pande Joshi, Yelena Yesha, Ant Ozok, and Yaacov Yesha",
	title = "{User-centric Smart Services}",
	month = "November",
	year = "2009",
	address = "Toronto, Canada",
	organization = "IBM",
	booktitle = "(Invited paper) in proceedings of CASCON 2009",
}