@InProceedings{Determining_value_co_creation_opportunity_in_B2B_services, author = "Karuna Pande Joshi and Murthy Chebiyyam", title = "{Determining value co-creation opportunity in B2B services}", month = "March", year = "2011", organization = "Services Research and Innovation Institute", booktitle = "Proceedings of SRII Global Conference 2011", }