@TechReport{A_Semantic_Approach_to_Automate_Service_Management_in_the_Cloud, author = "Karuna Pande Joshi, Tim Finin, and Yelena Yesha", title = "{A Semantic Approach to Automate Service Management in the Cloud}", month = "June", year = "2011", organization = "CSEE dept, UMBC", number = "TR-CS-11-02", institution = "UMBC Tech report TR-CS-11-02", }