Ontology for Cloud services SLA Cloud SLA ontology has been developed by Karuna P Joshi for her PhD thesis, "Semantically rich Policy Based Framework to automate lifecycle of cloud based virtualized services" This ontology is available in public domain on the UMBC Ebiquity Website since April 12, 2012. Karuna Pande Joshi Cloud SLA ontology is copyrighted to Karuna P Joshi This ontology is available in public domain on the UMBC Ebiquity Website since April 12, 2012. Cloud services, service level agreements SAS 70 Type II Karuna Pande Joshi Service Level Agreement class service availability can be described as 95%, 99%, 99.5% etc. 00:05:00 04:00:00 01:00:00 INTERNET MOBILE BATCH_MODE CLOUD DES2 DES WAP NOT COMPLIANT COMPLIANT 24x7 support WeekDay support 8-6 support Supported Not Supported WEEKLY HOTBACKUP DAILY SOAP WSDL REST terms describing service availability 00:10:00 GLOBAL US JURISDICTION EU JURISDICTION FIPS-140 SUPPORTED FIPS-140 NOT SUPPORTED 01:00:00 SOAP REST