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	<pub:Article rdf:about="http://ebiquity.umbc.edu/paper/html/id/1012/A-Semantically-Rich-Framework-to-Automate-Cloud-Service-Level-Agreements">
		<rdfs:label><![CDATA[A Semantically Rich Framework to Automate Cloud Service Level Agreements]]></rdfs:label>
		<pub:title><![CDATA[A Semantically Rich Framework to Automate Cloud Service Level Agreements]]></pub:title>
		<pub:publishedOn rdf:datatype="&xsd;dateTime">2022-01-12T00:00:00-05:00</pub:publishedOn>
		<pub:abstract><![CDATA[Consumers evaluate and choose cloud-based services based on the Service Level Agreements (SLA). These agreements
list the service terms and metrics to be agreed upon by the service providers and the customers. Current cloud SLAs are text
documents that require significant manual effort to parse and determine if providers meet the SLAs. Moreover, due to the lack of
standardization, providers differ in the way they define the terms and metrics, making it more difficult to compare different provider
SLAs. We have developed a novel framework to significantly automate the process of extracting knowledge embedded in cloud SLAs
and representing it in a semantically rich knowledge graph helping the user to make a calculated decision in choosing a provider. Our
framework captures the key terms, measures, and deontic rules, in the form of obligations and permissions present in the cloud SLAs.
In this paper, we discuss our framework, technique, and challenges in automating the cloud services agreement. We also describe our
results and their validation against well-established standards.]]></pub:abstract>
		<pub:pages><![CDATA[1-12]]></pub:pages>
		<pub:note><![CDATA[ISSN: 1939-1374, DOI: 10.1109/TSC.2022.3140585]]></pub:note>
		<pub:organization><![CDATA[IEEE]]></pub:organization>
		<pub:counter>1696</pub:counter>
		<pub:tag><![CDATA[actor determination]]></pub:tag>
		<pub:tag><![CDATA[and text mining]]></pub:tag>
		<pub:tag><![CDATA[deontic logic]]></pub:tag>
		<pub:tag><![CDATA[natural
language processing]]></pub:tag>
		<pub:tag><![CDATA[semantic cloud services]]></pub:tag>
		<pub:tag><![CDATA[semantic web]]></pub:tag>
		<pub:tag><![CDATA[service level agreements]]></pub:tag>
		<pub:booktitle><![CDATA[IEEE Transactions on Services Computing]]></pub:booktitle>
		<pub:publisher><![CDATA[IEEE]]></pub:publisher>
		<pub:author>
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					<person:Person rdf:about="http://ebiquity.umbc.edu/person/html/Karuna/Joshi"><person:name><![CDATA[Karuna Pande Joshi]]></person:name><rdfs:label><![CDATA[Karuna Pande Joshi]]></rdfs:label></person:Person>
				</rdf:first>
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							<person:Person rdf:about="http://ebiquity.umbc.edu/person/html/Divya/Ganapathy"><person:name><![CDATA[Divya N Ganapathy]]></person:name><rdfs:label><![CDATA[Divya N Ganapathy]]></rdfs:label></person:Person>
						</rdf:first>
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		</pub:author>
		<pub:firstAuthor>
<person:Person rdf:about="http://ebiquity.umbc.edu/person/html/Karuna/Joshi"><person:name><![CDATA[Karuna Pande Joshi]]></person:name><rdfs:label><![CDATA[Karuna Pande Joshi]]></rdfs:label></person:Person>
		</pub:firstAuthor>
		<pub:relatedProject><project:PastProject rdf:about="http://ebiquity.umbc.edu/project/html/id/105/ALDA-Automated-Legal-Document-Analytics"><project:title><![CDATA[ALDA: Automated Legal Document Analytics]]></project:title><rdfs:label><![CDATA[ALDA: Automated Legal Document Analytics]]></rdfs:label></project:PastProject></pub:relatedProject>
		<pub:softCopy><pub:SoftCopy>
			<pub:softCopyFormat><![CDATA[PDF Document]]></pub:softCopyFormat>
			<pub:softCopyURI><![CDATA[http://ebiquity.umbc.edu/get/a/publication/1134.pdf]]></pub:softCopyURI>
			<pub:softCopySize>1107181</pub:softCopySize>
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