<![CDATA[UMBC ebiquity RSS Tag Search]]> <![CDATA[A Framework for Relating Frontstage and Backstage Quality in Virtualized Services]]> http://ebiquity.umbc.edu/paper/html/id/462/A-Framework-for-Relating-Frontstage-and-Backstage-Quality-in-Virtualized-Services 2009-05-20