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	This ontology document is licensed under the Creative Commons
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 <channel rdf:about="http://ebiquity.umbc.edu//tags/html/?t=service+sciences">
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  <title><![CDATA[UMBC ebiquity RSS Tag Search]]></title>
  <link><![CDATA[http://ebiquity.umbc.edu//tags/html/?t=service+sciences]]></link>
  <description><![CDATA[UMBC ebiquity RSS Tag Search for service sciences]]></description>
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  <title><![CDATA[IT Services Metrics]]></title>
  <link>http://ebiquity.umbc.edu/project/html/id/87/IT-Services-Metrics</link>
  <description><![CDATA[Regarding information technology (IT) artifacts as services delivered to the end user (XaaS) is a paradigm shift that is fast changing the way management looks at the role of IT within an organization.  IT Service development and maintenance which was in the past regarded as an integral part of an organization, has been outsourced or off shored by most companies to external consultants who provide onsite or hosted services. This outsourcing model is now being replaced by a new delivery model ...]]></description>
  <dc:date>2009-01-01</dc:date>
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