1988
- R. Kass and T. Finin, "The Need for User Models in Generating Expert System Explanations", Article, International Journal of Expert Systems, October 1988, 1396 downloads.
- R. Kass and T. Finin, "A General User Modelling Facility", InProceedings, Proceedings of the SIGCHI conference on Human factors in computing systems, May 1988, 959 downloads, 27 citations.
- R. Kass and T. Finin, "Modeling the user in natural language systems", Article, Computational Linguistics , January 1988, 2941 downloads, 126 citations.