Tags: service quality

Past Projects

  1. IT Services Metrics

Refereed Publications

2011

  1. K. P. Joshi, A. Joshi, and Y. Yesha, "Managing the Quality of Virtualized Services", InProceedings, Proceedings of the SRII Global Conference 2011, March 2011, 1220 downloads.

2009

  1. K. P. Joshi, A. Joshi, and Y. Yesha, "Quality metrics for Virtualized IT Services on the Cloud", InProceedings, Proceedings of 18th Annual Frontiers in Service Conference, Hawaii, 2009, October 2009.